Management Seminars:

Management Training Testimonials

"The Managerial Coaching Skills class I attended recently has had a very positive effect on my job performance, as well as the employee that attended with me. The knowledge we gained in the class has allowed us to communicate with one another much more effectively and openly. He also has complete control of his anger and emotions and I want to thank you for this very positive change. It saved his job and a lot of hair pulling on my part.

Not only have we experienced personal benefit, we have also seen a huge growth in our customer service skills. I am overjoyed with the improvement. I am seeing and I know that we will continue to see our business grow as more and more happy customers tell their friends about what a great place Mama’s is to eat. Jim, I can truly say that the skills we learned in your M.C.S. class are helping us to continue to grow in the right direction, and even better, it is making my job easier.

The shock to me is that I can truly say the experience and results were ABSOLUTELY worth the investment."

Debbie Kritikos
Mom's Country Kitchen
Houston, Texas

“I want to first start by thanking all involved for the privilege and opportunity to take the Managerial Coaching Skills interactive class. Other classes that I have taken seem to pale in comparison. The course material was presented very well and I know would benefit all managers throughout our contract. The interactive format allowed all participants to enjoy the full impact of the learning experience.

Your Instructor did a great job presenting the information and was very knowledgeable. She provided real life experiences from various companies that she has worked with which I found to be beneficial in visualizing some of the cause and affect interactions of managers and employees. Although cost may be a factor, the long term benefit of engaging in communication coaching sessions will offset the cost through increased productivity and accountability.

Needless to say, I really enjoyed the class and am currently putting the techniques learned into practice. Thanks again!”

Dale E. Singletary, MCP
Trawick and Associates
Washington, DC

"I wanted to get back to you sooner but due to my heavy travel schedule I am running a bit behind. The purpose of this letter is to give you some very positive feedback on the training you have supplied to our Dallas, Denver, and Boston offices.

The management and coaching program has helped our staff to deal more directly with our staff members needs and concerns. You were able to give us a simple but comprehensive understanding of behavioral styles, how to speak to subordinates with empathy, coach and council, and really get better results from all of our team members.

At our recent staff meeting here in our Dallas office two of our administrative staff members insisted at speaking about how much of a change in proper management coaching has taken place because of your Managerial Coaching Workshop. You now have been officially credited with saving us some staff turn over. As you promised a savings that would roll to the bottom line. I wanted to let you know you really have saved us money!

Please feel free to use me as a referral. Thank you again for a job well done."

Bill
Camp Dresser & McKee

 
 

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