Managing People: 6 Things You Must Understand That Will Make You A Better Manager
Our Management Training Seminars
By introducing our Management Training Seminars to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems seminars. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.
For more information on our management training seminars please contact us.
As a part of our management training seminars, Managers and Supervisors will learn how to:
- Minimize the chance of miscommunication by understanding what people are really saying, and why
- Deal with difficult people, manage tense situations, and resolve conflict
- Make use of proven active listening skills to improve your ability to gain helpful information
- Be able to facilitate, guide, and close discussions in one-on-one or group settings
- Improve understanding and communication by giving and receiving good feedback
- Use ideas submitted by a member of the team without causing other members to be defensive
- Develop a comprehensive team building strategy that improves productivity of the whole team
- Emphasize the value of working toward common goals without devaluing individual accomplishment
- Define and set up a method to track staff activities
- Be able to manage time and work assignments effectively
- Conduct team meetings that capture and hold the audience’s attention
- Interview and hire the right person for the right job
- Save time and work more effectively through the use of a clear time management plan
- Understand and comply with proper hiring and managing requirements
- Communicate effectively with both superiors, peers and subordinates
- Become effective coaches for their work team
- Conduct accurate and difficult performance appraisals
Operating principle: You must not let these 6 things make you cynical. Use them to elevate yours -- and others -- human experience.
The 6 things you need to be ready, willing and able to put into action, like a quarterback checks off a play depending on what the defense is trying to confuse him with -- are:
1. People's personal development matters: good, bad, and ugly events from our childhood influence us for the rest of our lives.
The more aware a person is of these influences the more s/he can choose high-probability-of-success behaviours.
2. The key developmental set of events is how adults -- because of our interpretation of our childhood events, for better or for worse -- interact with authority figures.
- Some of us rebellious and defiant, others strive to accommodate, most people become slaves to authority.
- The rebel needs to give up her/his demand to be understood.
- Accommodators do a lot better when they, like the lion in "The Wizard of Oz," act courageously on their own values.
- Slaves to authority need to start thinking and acting for themselves, rather than waiting to be rescued by some local dictator.
3. All of us are ambivalent about relationships.
Think about it. When we get annoyed or conflicted with others we tend to want to eject ourselves from the conversation.
4. Self-deception is a ubiquitous human experience.
We lie to ourselves about our motives and desires, then make up theories to make our lies, "THE truth."
5. There are real, biological, psychological, and spiritual differences between women and men.
These differences can make our lives interesting or miserable.
Choose one or the other.
6. Leadership and followership are inextricably intertwined with each other.
Most leaders take, or are promoted into, leadership positions because of charisma, and because of that tend to be narcissistic, maybe even psychopathic.
People who only choose to be followers are needy, dependent, and studiously lemming-like.
Are you able and willing to face -- and work with -- these?