Our Management Training Seminars

By introducing our Management Training Seminars to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems seminars. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training seminars please contact us.

As a part of our management training seminars, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Employees get sick; there is just no getting away from this. This can be a huge headache for those handling employee sick days when it comes to scheduling. It could mean a morning frantically phoning around looking for cover or leaving an understaffed shift to struggle along and trying to do the best they can. Handling employee sick days can mean completely rearranging a schedule that has taken hours to produce, and upsetting other staff because their shifts need to be changed. Of course, the important thing is that the staff member has the time to recuperate from their illness, but it is still not easy for those left to take the slack.

When handling employee sick days it is important to always try and get the staff member replaced for the shifts they were working. The only exception to this will be when the shift was overstaffed anyway, but this shouldn't really happen if scheduling has been done effectively. It is not a good idea to just leave a shift understaffed because this can mean staff becoming overworked and stressed and likely lead to more work handling employee sick days as more fall by the wayside. Finding replacement staff can be a real nightmare, but it has to be done. If the staff member is a key-working with important skills that are needed for the shift then finding a replacement is going to be even more difficult.

When you are handling employee sick days and looking for replacements you will probably want to first ring around those members of staff who have the day-off to see if any are willing to come into work; if you are able to offer overtime money then this will likely encourage some to volunteer. It is usually only the first day sick that is hard to cover because if the person is going to be off for a few days you will likely be able to juggle around with the schedule to fill the gaps. Sometimes handling employee sick days will involve bringing in agency staff or freelancers. This is not always ideal because it can be expensive and showing somebody new the ropes can mean a bit of extra work.

It is almost certain that your business will have its own sick leave policy and other rules about handling employee sick days. We won't go into these in too much detail here only to mention that employees usually have certain legal rights in regards to these days off for illness. You may require them to produce a medical certificate for this, but this will depend on your company policy. Despite the disruption caused by handling employee sick days it is important that the issue is handled delicately. If it is happening too often with the same employee then it would be recommended that they have their case reviewed by your occupational health department. In most instances though, staff will only need a few days to recuperate and will soon be back on their feet.