Management Training Seminars

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

They come in all shapes and sizes, yet when you boil it down, there are the kinds of problems you want - and those you don't.

The tactics for resolving problems, whether they are Good or Bad, are the same, so there are skills you can adopt to make problems of both sorts go away, for good!

The difference between the two sorts of problems are that if we could, we would choose to experience more of the 'Good' Problems, because they help us learn new skills, develop our performance or are just plain fun to do.

If there was a way of defining different sorts of problems, it might be that there are some 'problems' - often the ones we would choose ourselves - which we enjoy, as distinct from the sorts of problems that we want rid of, that simply drive us nuts.

Good Problems

Good Problems are where we have a passion in finding solutions that will make a difference.
Having the time to focus on these sorts of problems is often eroded by filling our days with the sort of problems we don't want.

When we create the time, space and focus, we can enjoy more Good Problems, indeed, we seek them out, just because that's our nature and we want the challenge of solving them.

Good Problems are more like intriguing challenges or puzzles. We want them in our day, because there is a pleasure in them. We learn from them, have fun and are passionate about finding interesting solutions too.

Good Problems are the ones we set ourselves to develop and grow, whilst delivering better performances along the way too.

Good Problems we choose to do, because we are inventive and want to be challenged, which leads us to...

Bad Problems

When we look from the right perspective, any problem has some good in it. In fact often, we gain much more from resolving the Bad Problems that we come across, because the learnings are so very big!

Because the opportunity to consider the ways of overcoming a tricky problem that we faced into, when viewed constructively, can be very useful indeed.

That said, every day we face problems that are something of an irritant. These are problems we do not choose to be creative about our development - these are just a pain!

Fixing them makes these problems go away - at least for a while - except where the fix was a Band-Aid and we see them bouncing back again sometime later.

Making Bad Problems go away permanently enables us to make more space for the kind of problems we want in our work and lives. Those we choose to explore - the Good Problems we like.

With Bad Problems, we sometimes don't realize the value we accrue from the experience - a bit like taking a nasty tasting medicine!

You see, all problems are different, so making the choices to move from the Bad problems we don't want to make space for the Good Problems which we like and want, is a major progressive step in how we set about our management.