Our Management Training Seminars

By introducing our Management Training Seminars to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems seminars. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training seminars please contact us.

As a part of our management training seminars, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
Core Management Skills Seminar For The 21st Century

If leading a team is a science, getting things done through other people is an art. Every manager needs to enhance these critical skills to be successful in his/her career.

1: Ability to do the right things: Management needs to know to do the right thing. There is a saying that the leaders do the right thing and management does things right. Those days are gone. In today's world everyone needs to do the right thing. We're one Global world. Everything that one organization does affect another one across the globe.

What is a right thing? How do we define right thing? A thing that is customer focused, bringing people together in the best interest of the organization, without a hidden agenda, and increasing the bottom-line is the right thing. Trust is a big issue in a team. Each team member should feel comfortable in sharing their view points with full trust of the management. Everyone needs to be given an opportunity to voice their opinion and bottom up mentality will be much more progressive as they know the day to day challenges in any task.

2: Ability to lead: To lead, a manager must be able to empower the team. Let the team create a vision so they know how to reach it. They can bring in the challenges and the solutions. If you think you know it all and take charge, you are doomed to fail. Management need to command respect and not demand respect. A successful manager's behavior, attitude, ability to foresee challenges by being proactive and responsiveness instead of being reactive will gain due respect. Such a manager knows to identify the strengths and weaknesses of the team players and to coordinate in such a manner so that team members' skills complement each other's during the course of the project. Such management also takes the team members under their wings and grooms them to grow with the organization enabling them to operate independently with minimum supervision.

3: Ability to allocate resources effectively: Funds, people and equipments are the three most important resources but all organizations need reliable people to manage the other two. Handling human resources is an important aspect of any business. It must be fair and effective. Policies must be drafted and implementation of policies, safety rules, laws, regulations and following standard operating procedures are a MUST. A strong manager needs to be effective in this area.

4: Ability to maintain high level of service mentality: Service separates business A from business B. A high level of customer service is essential for a successful organization. Successful management creates a culture that places customer issues first- applies to both internal and external customers. A manager is effective when he consistently delivers results to customer satisfaction and in a cost effective manner, keeping his team members happy and motivated.

5: Ability to adapt to changes: In today's globalized environment, businesses need to adapt to the rapid changes in the market place. Every manager needs to be able to understand how to effectively convey the changes to the team, implement the necessary changes swiftly & effectively. It is vital that the entire team adapt to the changes before they have to.

6: Ability to communicate effectively: Management needs to communicate with all types of people. More than ever, due to our sourcing and cultural diversity business success is highly dependent upon effective communication skills. Getting your message across to your customers, teammates and upper management is critical.

7: Ability to track and measure performance:

"What gets measured gets done, what gets measured and fed back gets done well, what gets rewarded gets repeated"-- John E. Jones

Successful management established projects; assign responsibilities, set deadlines and be accountable for follow through, require feedback, step by step progress and the complete the projects. This process helps them to "zero in" on issues that will improve the organization's performance at every level. Recognizing the contributions and appreciating for accomplishment is another important factor that mangers need to focus. Celebrate success. Success breeds success. Positive reinforcement leads to future successes.

These skills can also be used at home in raising children. They need good role models and mentors as well.

Vijaya Jayaraman: link

Subject: Management Skills Seminar

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