Our Management Training Classes

By introducing our Management Training classes to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems classes. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training classes, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Whether you are planning a meeting of your business networking group, or you are about to lead a group of colleagues in some type of discussion, a little planning will go a long way to making your meeting a success.

Few things are more frustrating than spending precious time in a meeting only to come away feeling as though the time was wasted. We have meetings in order to move forward, accomplish tasks, set goals and make improvements. When none of these things happen, the purpose of the meeting is lost. In order to have a successful, productive meeting, there are some simple, basic guidelines that should be followed.

1. Have an Agenda
Except for initial meetings, the agenda should be drawn up at the previous meeting. But for an initial meeting a clear agenda must be written in advance. The agenda must include a list of the topics to be covered in the meeting. If different people are speaking on the topics, be sure to list their names beside their topic. List the order in which the topics are to be discussed. Also schedule into the agenda time for warm up discussions, coffee breaks and post meeting evaluation time. It's a good idea to give a brief overview of the agenda first, before starting discussions of the individual topics.

2. Have a Facilitator
Designating someone to be the facilitator helps to keep the meeting focused and forward moving. The facilitator will also help redirect conversations if attendees start rambling off on tangents, and will also work at drawing quieter members into the meeting while toning down those that tend to dominate. The facilitator will also be the person who will bring the meeting to a close.

3. Have someone take minutes
Taking minutes merely involves having someone record everything of importance that happens at the meeting, for example, important points and concerns that were raised, what decisions were made, who is going to do what and when etc. These recordings can be used for future reference to monitor progress.

4. Have an agenda for the next meeting
Use the information gathered and points raised during this meeting to draft an agenda for the next one. This provides a starting point and a direction in order to get the next meeting off to a quick start with a focused direction.

5. Have everyone evaluate the meeting
Take a few minutes at the close of the meeting to gather and record each person's feelings about the meeting. Was it effective? Was it too long...too short? Was it focused? Was it productive? Use this information to make improvements for subsequent meetings.

6. Have 100% of everyone's attention
Make certain that your meeting is uninterrupted. Ask members to refrain from making and receiving calls, messages or emails unless it is a real emergency.

Following these basic steps will help you plan and conduct productive, effective meetings.