Supervisory and Management Training:
Frankenstein’s Manager

Effective Meeting Skills for Management

The best way to spend less time in meetings is to spend a little time in advance of the meeting developing a clear, specific appropriate agenda. Learning how to develop a workable agenda is one of the most effective meeting skills you will ever find. A good agenda reminds you and everyone else of exactly what the meeting is supposed to be about, and gives you the leverage you need to keep everyone on task. In our Effective Meeting Skills class, we guide you through the steps for how to design a great agenda for any kind of meeting. We then show you exactly how to stick to this agenda and use it as an outline for keeping things on track and moving forward with both effectiveness and efficiency.
 

Lousy employee leadership got you down? Hey, Dr. Entrepreneur, here’s how to build the perfect supervisor.

You've probably heard the old joke about leadership being the ability to figure out which way people are going, then running to get in front of them. You might laugh, but in today's world, business owners can't afford to ignore poor leadership in their supervisors, managers and executives. A recent survey of top U.S. companies revealed that businesses have a difficult time finding qualified leaders and that employees fear their companies face an uncertain future due to lack of leadership. And, of the leaders surveyed, 70 percent said that they pursued development activities to make themselves more marketable for other jobs, and not necessarily at their current companies.

The study, conducted by Development Dimensions International Inc. (DDI) in Pittsburgh, focused on large corporations, but Barrie Athol, DDI's vice president, says the results are equally, if not more, applicable to entrepreneurial businesses. "The strength of a leader has much more impact on the success of a small organization than a large organization," Athol says. "For example, in a small company, if you have an open executive slot or one of the executives is not performing well, that could mean a third of your executive leadership is [floundering]. If you have one executive who is not performing well in a large corporation, there are [plenty of] others to cover for him."

It's more than just numbers. "Smaller organizations are flatter, so individual leaders don't have a staff to take care of certain things for them," Athol notes. "The quality of each individual leader tends to be more critical in a smaller organization."

So what can you do? First, says Athol, recognize that selecting and developing leaders is extremely important to your company's success—and one of your chief entreprenerial responsibilities. "Take the approach that your primary role is to develop leadership within the organization," Athol advises.

Next, understand why people leave jobs so you can improve your retention ratio. "The research shows the top issues aren't compensation and benefits or reward and recognition," Athol says. "The main reason people leave one company to go work for another is they don't like their boss. People tend to quit bosses, not companies."

People also need to feel that their work is meaningful and their contribution is valued, and that they have an opportunity to grow and develop in what they're doing. "These are areas where often-times smaller organizations are at a real advantage over larger ones," says Athol. If you can't afford to send people to expensive outside training programs, look for ways to make the work itself a development program. Athol advises giving people more responsibility earlier so they learn by doing. He also recommends a system of job rotation so everyone can learn about the various aspects of the operation.

Before implementing any program, talk with your people to find out what they want and need. Then think of leadership development as a joint venture, with leaders taking responsibility for their own development and organizations empowering them to do so.


By Jacquelyn Lynn


"Management & Leadership - Lead Your Team Down the Right Path"

Management & Leadership Training Quote
Keep away from people who try to belittle your ambitions. Small people always do that, but the really great ones make you feel that you too, can become great.
--Mark Twain

Suggested Reading:

From Management to Leadership: Interpersonal Skills for Success in Health Care
by Jo Manion

Leadership Handbook of Management and Administration
by James D. Berkley

The Jossey-Bass Handbook of Nonprofit Leadership and Management
by Robert D. Herman, & Associates

101 Leadership Actions for Performance Management
by Ollie Malone

Leadership and Management of Volunteer Programs : A Guide for Volunteer Administrators (Jossey-Bass Nonprofit Sector Series)
by James C. Fisher, Kathleen M. Cole

Sales Management: Teamwork, Leadership, and Technology
by Charles M. Futrell

The Leadership Equation: Leadership, Management, and the Myers-Briggs
by Lee Barr, Norma Barr

Moses on Management : 50 Leadership Lessons from the Greatest Manager of All Time
by David Baron, Lynette Padwa

Understanding Nonprofit Organizations: Governance, Leadership, and Management
by J. Steven Ott

eXtreme Project Management: Using Leadership, Principles, and Tools to Deliver Value in the Face of Volatility
by Douglas DeCarlo, James P. Lewis

Mind-Set Management: The Heart of Leadership
by Samuel A. Culbert

The Making of Educational Leaders (Management and Leadership)
by Peter Gronn