Our Management Training Workshops

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems workshops. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training workshops please contact us.

As a part of our management training workshops, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
ISO Standards and Network Management Workshops

The rumor on how Disney uses Network Management. When the temperature rises on the park grounds at Disneyland all the prices of the beverage vending machines automatically goes up by 10% to fully capitalize on consumer demand. I believe that is an old Information Technology rumor to explain how network management works... at least I hope it is a rumor.

Why Network Management is important.

More and more organizations depend on their networks. Business' the depend heavily on the status of their networks must have network management tools as they grow. If a network dependent business such as eBay, Google, Yahoo and many others go down for even a few minutes, they can lose literally hundreds of thousands of dollars in sales and even a small piece of their customer's confidence which could in turn affect the value of their stock. When every second of network time counts the system must be monitored continuously. The most cost effective way to do this is to use an automated network management tool.

Network Management Standards

The International Organization for Standards (ISO) addresses the five major functional area of the Network Management Model as performance management, accounting management, configuration management, fault management and security management.

Performance Management

Performance management is monitoring, assessing, and adjusting the available bandwidth and network resource usage in order make a network run more efficiently. Performance management is a very important part of the network management model particularly to the business and/or organization that wants to streamline their network's performance. Solar Winds is a great tool for performance management.

Accounting Management

Accounting management monitors and assesses the usage of data and/or resources for the purpose of billing. This aspect of the network management is by Internet Service Providers to bill customers for the resources they use.

Configuration Management

The configuration side of network management is for tracking the hardware and software versions on the network to identify their effects on the network's operation. An example of this is Microsoft's System Management Server (SMS) which has the capability to monitor, manage and track every piece of software and hardware on a given network.

Fault Management

Fault Management is what most people think of when they think of network management. The purpose of this area of network management is to detect, log and alert the system administrators of problems that might affect the systems operations.

Security Management

Security Management deals with controlling access to resources and even alerting the proper authorities when certain resources are accessed. In the same way that a network manager can be paged or emailed when a resource goes down, network management systems can be used to send messages when certain files, servers or routers is accesses. Intrusion detection systems such as Symantec's Intruder Alert have this security management capability.

There are many products that support some or even all of these areas of network management. What most network management systems have in common is their use of protocols such as Simple Network Management Protocols (SNMP), SNMPv3, and Common Management Information Protocol (CMIP). There are a variety of Network Management tools ranging from Intuit's Network Management Software to IBM's Tivoli, Fidelia's Helix to AdventNet. Maybe your network management solution does not include a system that increases vending machine prices as the heat rises, but you can definitely find what you need among these and other excellent tools on the market.

Robert Elam: link

Subject: Management Workshops

More Management Training Tips