Management Seminars:

 

Our Management Training Workshops

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems workshops. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training workshops please contact us.

As a part of our management training workshops, Managers and Supervisors will learn how to:

  • Minimize the chance of miscommunication by understanding what people are really saying, and why
  • Deal with difficult people, manage tense situations, and resolve conflict
  • Make use of proven active listening skills to improve your ability to gain helpful information
  • Be able to facilitate, guide, and close discussions in one-on-one or group settings
  • Improve understanding and communication by giving and receiving good feedback
  • Use ideas submitted by a member of the team without causing other members to be defensive
  • Develop a comprehensive team building strategy that improves productivity of the whole team
  • Emphasize the value of working toward common goals without devaluing individual accomplishment
  • Define and set up a method to track staff activities
  • Be able to manage time and work assignments effectively
  • Conduct team meetings that capture and hold the audience’s attention
  • Interview and hire the right person for the right job
  • Save time and work more effectively through the use of a clear time management plan
  • Understand and comply with proper hiring and managing requirements
  • Communicate effectively with both superiors, peers and subordinates
  • Become effective coaches for their work team
  • Conduct accurate and difficult performance appraisals

 

Management Training Workshop:
Inspiring People to Make Progress

Recently, one of my Performance Measure Blueprint attendees, Greg, sent me an email with the subject line "I thought you might get a laugh out of this - My first Measures Newsletter".

I opened it, read it and then hit "reply":

"YOU ARE A COMPLETE NUT GREG!!!! This is fantastic. I was splitting my sides reading it. Is it for real? Are you honestly starting a newsletter for your colleagues? What a tremendous way to get (and keep) people engaged!"

Greg and his colleagues had gotten busy when they left after our Sydney 2010 Performance Measure Blueprint Workshop. They wasted not a moment in setting in motion their KPI development project, and just a few weeks later, Greg's email arrived with the first edition of his measures newsletter, "The Daily Measure".

The first section called "Napper Grabs KPI Lead" features a bar graph that shows each division's progress along the steps of the Performance Measure Blueprint implementation process. Apparently Napper's division was winning at that point!

The second section called "Results Map Blamed for Pizza Sales Increase" featured a picture of Greg's organisation's Results Map (like a strategy map, it highlights the performance results aligned to strategy, showing in one picture all the things worth measuring).

The discerning features of the Results Map are: each result in a circle of its own, results arranged in a hierarchy from strategic to operational levels, results linked to show important cause-effect relationships, and the circular layout to make the links easier to follow. The article was suggesting a link between increased pizza sales and the existence of this new Results Map. You just have to read it, it's hilarious.

The point of sharing this with you is to point out that you don't have to try too hard to create some fun around performance measurement. And that fun can truly feed the progress. Greg's done it with a bit of casual competition with his KPI Progress Graph, and with humour in his pizza article. What are YOUR fun ideas for inspiring people to make progress with their KPIs?

Stacey Barr: link

Subject: Management Training Workshop

More Management Training Tips

 
 
 

Home  |   Course Outlines  |   Upcoming Seminars  |   Testimonials  |   Privacy Policy  |   Contact Us
Copyright © 2003-2012. Baker Communications in Houston, Texas.