Management Seminars:

 

Our Management Training Seminars

By introducing our Management Training Seminars to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems seminars. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training seminars please contact us.

As a part of our management training seminars, Managers and Supervisors will learn how to:

  • Minimize the chance of miscommunication by understanding what people are really saying, and why
  • Deal with difficult people, manage tense situations, and resolve conflict
  • Make use of proven active listening skills to improve your ability to gain helpful information
  • Be able to facilitate, guide, and close discussions in one-on-one or group settings
  • Improve understanding and communication by giving and receiving good feedback
  • Use ideas submitted by a member of the team without causing other members to be defensive
  • Develop a comprehensive team building strategy that improves productivity of the whole team
  • Emphasize the value of working toward common goals without devaluing individual accomplishment
  • Define and set up a method to track staff activities
  • Be able to manage time and work assignments effectively
  • Conduct team meetings that capture and hold the audience’s attention
  • Interview and hire the right person for the right job
  • Save time and work more effectively through the use of a clear time management plan
  • Understand and comply with proper hiring and managing requirements
  • Communicate effectively with both superiors, peers and subordinates
  • Become effective coaches for their work team
  • Conduct accurate and difficult performance appraisals

 

Management Training:
Management Training Seminars: Productivity Benchmarking - A Powerful Tool for Management

Department productivity benchmarking is one of the most powerful and versatile tools available to progressive hospital management teams. Here are just a few of its uses.

As a Cost Management Tool: Labor costs remain the largest single component of any hospital's expense budget. Managing labor costs is important for both financial and moral stewardship reasons. Department productivity benchmarking is an important first step in identifying and resolving excessive labor costs.

As an Overall Performance Screening Tool: Staffing variances are a marker for potential performance issues that go far beyond excessive labor costs. Departments frequently "staff up" to overcome operating problems caused by everything from organizational cultural issues and resource inadequacies to work process factors. Departments that consume an abnormal amount of labor resources because of these factors are more often than not also struggling with quality, physician and patient satisfaction, employee relations and community image issues.

Done correctly, department productivity benchmarking will help identify those departments in the most need of management action.

As a Management Data Set Validation Method: More than sixty percent of U.S. hospitals are managing with inadequate or inaccurate management information. A systematic review of data, performed during the course of the benchmarking process, will identify errors in the management data set leading to better decisions.

As a Change Management Resource: Is your team in the process of building a new organizational culture to meet today's challenges? Productivity benchmarking serves as an essential component of any serious management initiative to transform the classic hospital culture. Hospitals that routinely and systematically benchmark department productivity are communicating powerful performance expectations with action as well as words.

Modern technology has placed annual department productivity benchmarking within the easy reach of every hospital management team. Major changes take place in the hospital almost every day. How current are your department productivity benchmarks?

By: Frank Brady: link

Subject: Management Training Seminars

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