Leadership and Management Training in North Carolina

During these challenging and enjoyable management training seminars, Managers and Supervisors will learn how to:

• Make use of proven communication methods to reduce the risk of misunderstandings
• Settle disputes, resolve conflict, manage tense situations and deal with difficult people
• Increase your ability to gain useful information by using simple active listening skills
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Enhance openness and understanding by giving and receiving excellent feedback
• Make use of good ideas from one team member without offending another team member
• Build on a solid team-building strategy that will increase productivity for the whole team
• Place more emphasis on achieving shared goals, without undermining individual achievements
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Develop an effective time management strategy to get more done in less time
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance