Leadership and Management Training in Massachusetts

Massachusetts Supervisory & Management Training Seminars:
Location	Workshop	Date
Boston, Massachusetts	Management Training Seminar	May 1st-2nd
Boston, Massachusetts	Management Training Seminar	Aug. 6th-7th
Boston, Massachusetts	Management Training Seminar	Dec. 1st-2nd
All North American Dates

"I wanted to get back to you sooner but due to my heavy travel schedule I am running a bit behind. The purpose of this letter is to give you some very positive feedback on the training you have supplied to our Dallas, Denver, and Boston offices.

The management and coaching program has helped our staff to deal more directly with our staff members needs and concerns. You were able to give us a simple but comprehensive understanding of behavioral styles, how to speak to subordinates with empathy, coach and council, and really get better results from all of our team members.

At our recent staff meeting here in our Dallas office two of our administrative staff members insisted at speaking about how much of a change in proper management coaching has taken place because of your Managerial Coaching Workshop. You now have been officially credited with saving us some staff turn over. As you promised a savings that would roll to the bottom line. I wanted to let you know you really have saved us money!

Please feel free to use me as a referral. Thank you again for a job well done."

Bill
Camp Dresser & McKee

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On-Site Management Training: is tailored to the needs of the client organization and delivered on-site at a time and location of client choice. 

Managers and Supervisors will learn how to:

• Understand the what and why of what other people say, reducing the potential for misunderstanding
• Effectively manage conflict and handle difficult situations
• Gain information by focusing on what other people are saying
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Effectively give and receive feedback
• Build and credit on other people ideas and avoid putting others on the defensive
• Make a positive impact on the quality of teamwork and productivity within the work unit
• Provide the opportunity to go beyond individual effort, emphasizing the achievement of common goals
• Define and set up a method to track their staff's activities
• Be able to manage their time and work assignments effectively
• Conduct team meetings that capture and hold the audiences attention
• Interview and hire the right personnel for the right job
• Handle the most difficult conflict situations
• Deal effectively with anger and hostile situations and staff members 
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals