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Customer
Quote:
"I want to first start by thanking all involved for the privilege and
opportunity to take the Managerial Coaching Skills interactive class.
Other classes that I have taken seem to pale in comparison. The course
material was presented very well and I know would benefit all managers
throughout our contract. The interactive format allowed all
participants to enjoy the full impact of the learning experience.
Your Instructor did a great job presenting the information and was
very knowledgeable. She provided real life experiences from various
companies that she has worked with which I found to be beneficial in
visualizing some of the cause and affect interactions of managers and
employees. Although cost may be a factor, the long term benefit of
engaging in communication coaching sessions will offset the cost through
increased productivity and accountability.
Needless to say, I really enjoyed the class and am currently putting the
techniques learned into practice. Thanks again!"
Dale E. Singletary, MCP
Team Trawick
Help Desk Manager
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Leadership and Management Training in Washington, DC
Supervisor & Management Seminars
On
site Management Training, Supervisor Training and
Leadership Training is available throughout Washington, DC.
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Managers and
Supervisors will learn to identify and use the necessary
tools to make the most of interpersonal interactions.
They will learn the necessary skills to be utilized when
recruiting, screening, interviewing, managing, and
dismissing employees. Managers and Supervisors will be
able to discuss problems and challenges with others and
take advantage of the opportunities that lie ahead. They
will also be able to reduce the potential for
misunderstanding and miscommunication. Ultimately, your
Managers and Supervisors will be able to increase their
level of job satisfaction and reach your company goals
by working smoothly with others while defining roles,
objectives, responsibilities and assignments. Courses
are available in both public and private seminars across
the US and Canada.
On-Site Management Training: is tailored to the needs of
the client organization and delivered on-site at a time and location
of client choice. Contact us for
more information.
Managers and Supervisors will learn how to:
- Understand the what and why of what other people say, reducing
the potential for misunderstanding
- Effectively manage conflict and handle difficult situations
- Gain information by focusing on what other people are saying
- Be able to facilitate, guide, and close discussions in
one-on-one or group settings
- Effectively give and receive feedback
- Build and credit on other people ideas and avoid putting
others on the defensive
- Make a positive impact on the quality of teamwork and
productivity within the work unit
- Provide the opportunity to go beyond individual effort,
emphasizing the achievement of common goals
- Define and set up a method to track their staff's activities
- Be able to manage their time and work assignments effectively
- Conduct team meetings that capture and hold the audiences
attention
- Interview and hire the right personnel for the right job
- Handle the most difficult conflict situations
- Deal effectively with anger and hostile situations and staff
members
- Understand and comply with proper hiring and managing
requirements
- Communicate effectively with both superiors, peers and
subordinates
- Become effective coaches for their work team
- Conduct accurate and difficult performance appraisals
On site Management Training, Supervisor Training and Leadership Training is available in the following US States and Provinces in Canada:
Alabama
Alaska
Alberta
Arizona
Arkansas
British
Columbia California
Colorado
Connecticut
Washington, DC Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire New
Jersey New
Mexico New
York North
Carolina North
Dakota Ohio
Oklahoma
Ontario
Oregon
Pennsylvania
Quebec
Rhode
Island South
Carolina South
Dakota Tennessee
Texas
Utah
Vermont
Virginia
Washington
West
Virginia Wisconsin
Wyoming
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Washington, DC Supervisory &
Management Training Seminars: