Our Management Training Classes

By introducing our Management Training classes to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems classes. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training classes, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
Management Training Class: It's Not a Dream, Management Is Real

The Military has figured it out, the scientific community has figured it out, the education system has figured it out and even some fortune 500 companies have figured it out so why can't the logistics industry and small to medium size businesses figure it out? They believe in the old myth that management is common sense.

If management is common sense then why do so many companies spend thousands of dollars on education and training of executive managers? Because they know that management and being a good manager is more just having people skills or knowing a particular job function well. The logistics field is lined with supervisors and managers who may have a certain degree of people skills but the majority lack the people and technical skills to be an effective manager.

During the 1970's the U.S. military realized this. The Air Force until this point had a system where once the service person made their third stripe or at that time Buck Sergeant they were made supervisors in charge of two or three people and as they move up the ranks they took on more responsibilities and more people. The system was far from perfect or even functional it was marred with favoritism, disagreements (to the point of fighting) and sexual harassment. So the Air Force developed the Professional Military Education (PME) courses introducing and honing the skills of supervisors and managers, helping them to become more effective in their new roles.

As a consultant I have seen where people were promoted to supervisors and managers without any formal training in management or knowing what to expect in their new role.
A car salesman who had no idea of warehousing, a biker who the only thing he ever managed was his motorbike, a warehouseman who was promoted to office manager and fired the women under him if they didn't curry favor.

As a logistics person or if you're in another field you may still relate to what I am saying, and no doubt have witnessed things that you only thought happened in fairytales.

Case in point: A well-known manufacturer wanted some items stored at a warehouse facility for a maximum of five hours until their truck which was being repaired was finished. Well you say no problem what could possibly go wrong? The products which were going to be delivered locally were shipped to Montana five states away. You can only imagine how furious the general manger was for the company who had requested the storage. His only words were "this is what nightmares are made of" and he was correct, and the storage facility had to pay for the transportation of the products back to the original area.

A mistake like the case in point is a good example of inept management and makes the case for management supervisory training. Everyday managers as well as supervisors pay the price for the companies' lack of requiring some sort of formal training. The negative impact includes:

1. Termination
2. Demotion
3. Some sort of reprimand

Job requirements are changing what was once the norm of starting at the bottom and working your way up to the top without any formal education is dying a slow death. One lady who after several years in the financial industry and who started out as a clerk and rose to the position of vice president, left to become a stay at home mom only to return to the industry after five years to find the requirements had changed and her experience wasn't recognized to get the type of position that she left.

Employers are looking for employees who can engage in critical thinking recognize problems and develop solutions. Formal education isn't the answer for everything, but it teaches you how to think critically and to act without being told. Executive managers have enough to think about (financial, strategy, policies and procedures) without getting into mundane issues.

Effective managers and supervisors take the initiative in their jobs because they want to succeed and stand out from the rest and you can always recognize them as well. They know that management is real, and not a dream that they are sleep walking through, and if you want to be one of the effective leaders you have to realize that management is real too.

Anthony Jackson: link

Subject: Management Training Class

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