Management Seminars:

 

Our Management Training Courses

By introducing our Management Training courses to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training courses please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

  • Minimize the chance of miscommunication by understanding what people are really saying, and why
  • Deal with difficult people, manage tense situations, and resolve conflict
  • Make use of proven active listening skills to improve your ability to gain helpful information
  • Be able to facilitate, guide, and close discussions in one-on-one or group settings
  • Improve understanding and communication by giving and receiving good feedback
  • Use ideas submitted by a member of the team without causing other members to be defensive
  • Develop a comprehensive team building strategy that improves productivity of the whole team
  • Emphasize the value of working toward common goals without devaluing individual accomplishment
  • Define and set up a method to track staff activities
  • Be able to manage time and work assignments effectively
  • Conduct team meetings that capture and hold the audience’s attention
  • Interview and hire the right person for the right job
  • Save time and work more effectively through the use of a clear time management plan
  • Understand and comply with proper hiring and managing requirements
  • Communicate effectively with both superiors, peers and subordinates
  • Become effective coaches for their work team
  • Conduct accurate and difficult performance appraisals

 

Management Training:
How Valuable is Management Training For Frontline Leaders?

Frontline leaders are in a more influential position than most senior managers think and would benefit from good management training. International research has shown that the person that has the most impact on an employee is their direct manager, a candidate for management training.

For the majority of employees their direct manager is a frontline leader.

Management training tells us that to unlock a team's ability a frontline leader must do two things. Firstly, they must help the team understand the company's direction and second they must spend a significant amount of time coaching. Management training and coaching are vital to changing behaviors that will develop employee engagement, motivation and morale. By developing a good rapport with your employees, a good coach knows how to:

• Give balanced feedback
• Specify critical behaviors
• Measure and review key results
• Leverage management training

But, what do the above mean? Let me explain.

Balanced feedback
Management training research tells us the majority of managers give 95 percent correctional feedback. When management training is so heavily weighted towards correction there is a constant wall to get past before your employees will be open enough to listen and take on board suggested management training changes.

By catching your employees doing something right, and reinforcing that behavior you set the scene for receiving correctional feedback. Employees become more open and accepting to change, according to management training.

Specify critical behaviors
For management training purposes, ask yourself what is it that your top performers do consistently to achieve their goals that your core, or average, performers do not? Figure out those key management training behaviors and lay it out in a formula for your average performers. More often than not if the average performers are given a 'how-to' on achieving a goal they will follow it. This will generate change and increased revenue, thanks to management training.

Measure and review key results
Setting fair targets and KPIs is the crucial start in measuring and reviewing key results. By measuring the management training results you take the emotion out of performance reviews. And, with regular reviews the surprise factor is also taken out. If someone is starting to lag in their performance you can pick it up before it becomes a problem and sort the issues through coaching.

Management training tells us this is a win-win situation for employees and managers alike. You nip performance problems in the bud before they can become real issues that impact your KPIs.

These techniques will assist in increasing employee engagement, management training and employee motivation.

James Brava: http://www.frontlineleadership.com/

Subject: Management Training

More Management Training Tips

Management Training:
How Valuable is Management Training For Frontline Leaders?

 
 

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