Our Management Training Workshops

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems workshops. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training workshops please contact us.

As a part of our management training workshops, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
The Procurement Process and Spend Management Training

Spend management is a collection of systems, processes and tools that allow you to collect data on the things your organization buys and then turn it into intelligence that you can take action on. This gives you some assurance that money is being spent wisely and is under control. This article looks at the ways in which you can use spend management effectively.

Spend data is often dispersed throughout an organization. Some of it will be on your core data systems (such as your procurement to pay system) but some of it could be on spreadsheets, on contract registers kept off line and even in paper records. The task is to collect all of this data, classify it (for example by giving it a spend code) and then turn it into useful business management intelligence.

Once you have done this it will give you insights that can be acted on to deliver value to your organisation. Here are some of the management actions you can take and the benefits you can get from the knowledge gained from spend management using data different sources.

1. Intelligence on what you are buying. This will guide you to opportunities for rationalising the range of things you buy so that you can go to market with bigger volumes and use this to leverage lower prices.

2. Intelligence on which suppliers you are buying from. This will show you any opportunities to rationalise the number of suppliers you are using, again so that you can negotiate with bigger volumes and drive lower prices. It will also allow you to identify any purchases that are made off-contract.

3. Intelligence on who is buying. Particularly in larger organizations, many people may make purchases. However, not all of them will have the experience to do so. This intelligence will allow you to either train those who are buying so that they can do the job better or give the purchasing task to a skilled buyer.

4. Intelligence on prices. This will allow you to test whether or not you are getting a good price by benchmarking against known standards, even if the standard is what price you paid last time. This knowledge allows you to find a better deal.

5. Intelligence from financial ratios applied to your suppliers. These can often identify those suppliers who are financially vulnerable so that you can take mitigating action to reduce your risk in using them.

6. Intelligence on the policies used by suppliers. This will tell you which suppliers have policies that support yours - policies on areas such as sustainability and diversity.

7. Intelligence from supply markets. This is a whole topic on its own but commonly includes benchmark intelligence on trends and indices relating to market prices. After all, it is good to find out that you are paying prices that are 10% less than last year but if the market as a whole has dropped by 20% your performance suddenly does not look so great.

Steve Carter: link

Subject: Management Training

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