Management Seminars:

 

Our Management Training Courses

By introducing our Management Training courses to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training courses please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

  • Minimize the chance of miscommunication by understanding what people are really saying, and why
  • Deal with difficult people, manage tense situations, and resolve conflict
  • Make use of proven active listening skills to improve your ability to gain helpful information
  • Be able to facilitate, guide, and close discussions in one-on-one or group settings
  • Improve understanding and communication by giving and receiving good feedback
  • Use ideas submitted by a member of the team without causing other members to be defensive
  • Develop a comprehensive team building strategy that improves productivity of the whole team
  • Emphasize the value of working toward common goals without devaluing individual accomplishment
  • Define and set up a method to track staff activities
  • Be able to manage time and work assignments effectively
  • Conduct team meetings that capture and hold the audience’s attention
  • Interview and hire the right person for the right job
  • Save time and work more effectively through the use of a clear time management plan
  • Understand and comply with proper hiring and managing requirements
  • Communicate effectively with both superiors, peers and subordinates
  • Become effective coaches for their work team
  • Conduct accurate and difficult performance appraisals

 

Management Training:

Sales Management Courses to Improve Management Strategy Success

Like most strategic maps, yours is probably missing some important details. But then that 'cool' project team that your manager kindly volunteered you for last week will soon fill in the missing details...or will it? Most strategic project teams learn early on in their work that "the map is not the territory" or as one executive we know was fond of saying "never confuse a memo with reality!"

But it needn't be that way...

There are some simple approaches to planning and implementing strategy, that once followed will dramatically increase the chances of success for you and your organization.

Here are seven ways for you to improve the chances of your strategy succeeding...

    Always explain why the strategy is being pursued... and let people know clearly what's at stake. You'd be amazed at how little attention this gets.

    Strive to build momentum and confidence with small early wins. Treat this as your warm-up phase. Some organizations even call the first year of their strategy implementation 'Year Zero'! Don't go for the home runs in the first couple of innings...even professional athletes need a warm-up period

    Acknowledge and celebrate the past...then move on!

    Build the organizations capacity to execute projects that are focused on customer outcomes, not just budget and on-time delivery. NOTE: The Conference Board of Canada advises that one of the key skills employees need in today's project oriented organizations is the ability to plan, design, or carry out a project or task from start to finish with well defined objectives and outcomes. SPECIAL NOTE: If you are not training and developing your managers and employees in this critical skill, then you're inviting disaster.

    Give everyone a role to play, not just project team members... do not create an 'elite' corp of project teams.

    Create 90-day pilot tests of all new ideas and products/services/programs... if it can't be tested within 90 days (or less), break it down into smaller pieces that can. Absolutely, and without blinking, make this your product, program, service and process improvement mantra - see point 2 above.

    Celebrate successful change initiatives... senior management and leaders must (read MUST) lead these celebrations. And while you're at it, make these celebrations, and change in general, fun... if you don't, people will confuse it with work... and you know how boring that can get!

Brian Ward: link

Subject: Management Courses

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