Our Management Training Courses

By introducing our Management Training courses to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training courses please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
Sales Management Course Advice: It’s Hard To Listen With Your Mouth Open

There’s a common misconception that sales management officials must be good talkers. It’s true that any leadership position requires superb communication skills in which you can clearly articulate your thoughts through the words you use and the way you communicate.

But if you are always talking and never listening, then you’re going to have a real hard time leading your sales team…because you’ll never know what really matters to them.

Being a great sales management official is more than just knowing to say the right things at the right time. It’s also knowing when the close your mouth and let the other person do the talking.

Simply put, a top sales management official asks more than tells, listens more than talks.

A top sales management official is first a listener, and then a speaker.

Average sales management officials never know when to shut up. They speak their mind bluntly, thinking the best solution to every problem is to rush into it head-on. On the other hand, a top sales management official withholds his, or her, ideas and opinions—he or she will say it when the time is ripe. The top sales management official also recognizes that the solution must come from the sales person himself. The top sales management official is simply there to guide, not direct.

How do you do this? Simple. You ask questions that encourage awareness and self-assessment. Listen carefully to your sales reps’ feedback in order to gain a thorough understanding of their likes and dislikes, their strengths and their weaknesses. This sort of information is your trump card to great sales management.

Lastly a top sales management official isn’t afraid to ask for feedback on his or her own performance. We are all learning and growing in our respective careers, including you, the sales management official. You are not exempted from having to face your own strengths and weaknesses as a team leader. If you could make the time to listen to the problems of your sales reps, why not go all the way and ask their suggestions for coaching practices and ideas, as well as what they think of your performance as sales management official?

Remember, a top sales management official is a good speaker, but he is first and foremost a great listener.

Ralph Burns: link

Subject: Management Course

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