Our Management Training Courses

By introducing our Management Training courses to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training courses please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
People Management Skills - Open-Closed Door Policy

We are sociable animals.

As managers, there is nothing in us that makes us different from the rest of humanity. We like interaction with others and this adds value to the relationships we have, which, in turn, makes us good to have around.

Here's the rub - we need to be involved with people to make the most of the relationships we need as managers, yet for effective management we also need to be able to draw the line as needed.

It really is a huge benefit to your relationship building activities, to be approachable and available for any of your people who want to drop by. Yet this can also be very disruptive when you want to focus on work that you need to do.

Sometimes, you need to close the door on your office and get things done, without seeming unapproachable. This can seem like quite a paradox, yet it isn't at all.

By simply having a rule that says, 'When the door is closed, I'm busy', you create a message that people understand, and will prevent you seeming to be unavailable. You're not unapproachable, you're just busy!

Because, when your door is open, you show you are keen to keep in touch and be there for them as well.

This is a simple way to set boundaries that your people will 'get' when you explain it to them, whilst still retaining the availability that is so vital to management, when you need to be close to them too.

At first your people might find it strange if it has not been your normal practice up to now but they'll get used to it once you apply it and explain why. In fact, it might well be a tactic that others adopt, following your example.

Here's how to make this work for you in the most positive way, while setting those boundaries that are all important too.

Just make it clear to all of your people that an open door means you are available and a closed door means that you are only to be disturbed when there's a fire!

You can apply this to calls and e-mails and virtual contacts as well.

By creating spaces - the right spaces - for your people, they get your attention when you aren't distracted by the things you have to do and they also learn that there are times when it's OK to create space for yourself. They'll integrate this into their own ways of working.

Matin Haworth: link

Subject: Management Training

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