Management Training Seminars

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
Management Training Content is King and Intelligence Rules

Any business with the intention to grow and expand must realise that having ideas that improve things is what carries you and your company into the future. Intelligence and positive ideas must be nurtured and must be acknowledged so that the company can grow.

The most common approach to business management is to assume that the ideas that come from the managers and higher level employees will be of more value. Not so. I've made it an integral part of my management career to find out what it is that makes an idea a good one, and it's often just that it's got some practical application!

Who better to give us ideas about practical applications than those who have to use them every day. I ask the people on the front line of my customer service business. I say: "If we could change one thing in your job, what would it be?" - and I get great ideas!

The thing is that if management wants to get something that works, we've got to ask the person who will be the end user of it. It simply does not matter how many degrees you have, or how much experience you have with people, nothing substitutes for real data. Get out there and get your hands dirty. If you're in marketing, ask your customers. If you're in customer service, ask your customers.

If you do it the other way around, it's similar to me telling you what you want. Now, you wouldn't like that very much would you?

Dave Vower: link

Subject: Management Training

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