Our Management Training Seminars

By introducing our Management Training Seminars to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems seminars. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training seminars please contact us.

As a part of our management training seminars, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
Management Seminars to Boost Employee Morale

It does not matter what company or business you are in, employee morale can drop drastically. Some morale boosters can be inexpensive; their effectiveness depends on how management presents them.

• Management must treat employees with respect, even if they do not appear to respect you. Showing your temper, cursing, and reprimanding employees in inappropriate circumstances is not the way to go. Everyone who hears first or second-hand of your behavior will lose respect for you. Also, they will wonder if they will be the next one to receive the force of your temper.

• Management must show an interest in employees' personal lives. Acknowledge their hardships and understand what is happening in their lives. This can be helpful, because there may be underlying, personal reasons an employees' work quality or focus have changed. You are also treating them as a person rather than a company resource, which gives them a feeling of worth within the workplace. At one company I worked for, my boss did this. She made us feel welcome and seemed interested in our lives. It was a small business, so she knew a little about each of us and about our families. Also, we knew about events in her life.

• Allow employees to gain ownership of their 'jobs' so they can be part of the decision making process when it comes to setting duties, deadlines and goals. Through my own experience I know this does not happen often, but it should. Usually we have little say and are told only what to do, not how to do it. Management doesn't always let employees give them feedback, and they should. The employees are the ones doing the actual jobs and operations, and have valuable insight into what is required.

• A pleasant work environment is so important. Make sure the area your employees work in is safe and comfortable, and that the heat and air conditioning systems are in working order.

• Remember to show your appreciation and say please and thank you. Common courtesy is important.

• Establish an 'employee recognition' program which allows you to let everyone know which employees received special notice and why. This happened to me once, and personally I was surprised, but happy and proud. It also gave me an incentive to continue giving my best in the workplace.

• Management must stand by your employees. Be there for them if you need to, depending on the circumstances. We all know the saying that "customers are always right"and you need to be there for unhappy customers, as well as suppliers, and especially your internal customers - your employees. Do not take sides in conflicts but take the appropriate steps.

• Management must give clear direction and priorities. If these two factors are not in place, then probably things that need to be done are not done. Many individuals need direction. Not all though.

• Lay offs and cutbacks, of course can reduce employee moral. You should communicate and tell them the reasons for the situations. Clarify what steps are taken and why.

My opinion is employee morale is very important in any business. This is the key to a better workplace and higher production. Employees need to feel important, because they are. Every business needs employees and it pays to keep them happy.

Marnee Masales: link

Subject: Management Seminars

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