Our Management Training Workshops

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems workshops. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training workshops please contact us.

As a part of our management training workshops, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
Management Workshop - Management Is An Art That Is Founded on Science

Management is the art of manipulating people, resources, ideas and processes to achieve objectives. In business these objectives generally have a financial component, because the purpose of business is to make money!

The "Soft" Skills

The most important management skills are not technical. While expertise in the areas of accounting, finance, information systems, etc. is undeniably important, these are not at the crux of management and leadership. In fact, the higher you advance, the less important these skills and techniques become. The most critical success factors involve "people skills," creative and conceptual abilities, and "big picture" thinking. These management skills are called "soft" because they generally do not entail facts and figures, specific formulas or techniques, and they're difficult to define, teach, and learn.

The "soft management skills" include personality factors, social skills, communications skills, and interpersonal relationship abilities which comprise the so-called "Emotional Intelligence Quotient," or EQ. They also include personality traits such as optimism, gregariousness, and dependability.

High EQ people frequently gravitate to the HR, Sales, and management side of the enterprise.

The "Hard" management Skills

Hard skills include procedures, policies, operations requirements, administrative practices, computer skills, and so forth. They also incorporate the mathematical, scientific, and technical requirements for the job. Essentially, they provide a baseline competency level but do not ensure success or career advancement. They are more teachable in the sense that they are more definitive. They are considered more "scientific" and objective, in contrast to the softer, more elusive, more personality-based EQ abilities.

People with strong technical backgrounds, preferences, and abilities may be most comfortable and successful in advancing on the technical side of the organization.

To Succeed It Takes Both

Successful business needs the fundamental product, finance, accounting, marketing, legal, tax, production, engineering, or perhaps other/additional talent.

You will not typically survive in business without a basic hard skill set. These are the fundamental characteristics you will emphasize on your resume. Of course, the EQ factors such as "results oriented, proven track record, energetic, creative, or strong interpersonal and communications skills," may also be showcased. These soft skills will help differentiate you from the competition in landing a job, or advancing your career. They will undoubtedly be detected in the interview process.

Likewise, business will not succeed without a strong soft management skill presence, and you won't either. (Unless of course you're another Bill Gates, Steve Jobs, or Mark Zuckerberg-but even they seem to be evolving.) And, although it may be easier to master the technical requirements, you can become more proficient at the soft skill set as well.

In the present business world of international competition, multi-cultural workforces and a higher proportion of service sector enterprises, the emphasis is increasingly on soft management skill sets, and frequently it's easier and more cost-effective to purchase the hard skills offshore.

If you consider yourself weak in EQ, you may want to consider, reading, courses or training in communications, interpersonal skills, psychology, sociology, liberal arts, etc. Or you may consider joining social, professional or other organizations to sharpen these skills. This will make you a more well-rounded individual, and generally enhance your organizational value.

 

Ben A. Carlsen: link

Subject: Management Workshop

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