Our Management Training Classes

By introducing our Management Training classes to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems classes. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training classes, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
Management Classes - Are You Making Your Employees Sick?

A new poll indicates bosses might be the cause of an increase in employee sick days.

Results of a recent poll had some rather startling results. After interviewing more than 100,000 people, Healthways, Inc., a disease-management company based in Tennessee, reported that people who are not happy in their jobs take more sick days than those who are. With the rising cost of health care and the impact of health on productivity, results of the Gallup-Healthways Well-Being Index are significant for employers-and for ineffective supervisors and managers. "The lousy supervisor will no longer be tolerated," Healthways' Chief Innovations Officer Bill Gold told a reporter for the Minneapolis Star Tribune.

I agree. It isn't money or lack of promotions that drive employees away. It's the fact that they work for unbending, unresponsive, dictatorial management or bosses. They don't feel valued or respected. Too often people are promoted to management because of their technical skills, but they don't have a clue when it comes to motivating and managing people. The cost of their poor interpersonal and managerial skills, in terms of dollars and morale, is impossible to measure. What can supervisors and managers do to improve those skills and develop and lead a team of employees who are dedicated, loyal-and healthy? I recommend taking the following steps:

Train yourself and your employees. Read books on management, buy management training programs, enroll in management workshops and management seminars that will help you become the type of leader you would like to work for. And train your employees. When you invest the time and money to do so, you are letting them know that you value them.

Communicate clearly-and regularly. Employees perform best when they know exactly what is expected of them and are given feedback that is specific, sincere, and timely. Two-way communication is important. When you let employees know that you are willing to listen to what they have to say, they will open up to you-and who knows what wonderful ideas they might have to share. Treat employees with respect. No matter how menial the job or low the pay, every employee deserves to be treated with respect.

Recognize employees. People need to be caught doing great things. Too often the only time they are recognized is when they make a mistake. But, if you make it a point to praise employees-and do so in public-they will continue to work hard for you. People are hungry for recognition and will accomplish significantly more if they receive it on a regular basis.

Motivate employees. Too many managers think money is the ultimate motivator; it isn't. Nothing is more effective in motivating an employee than a pat on the back, a simply 'thank you,' or a public word of praise.

Coach employees. If you want to have a winning team, you must coach each member. You must nurture your employees. Recognize their strengths and help them to improve on their weaknesses.

By taking the steps recommended here, bosses not only will improve productivity and employee loyalty to the organization, they will increase their chances of being promoted to even high positions within the organizations. It's a win/win situation.

John Tschohl: link

Subject: Management Classes

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