Management Training Seminars

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training:
Have A Project Management Training Plan

When you're facing a large project or assignment, it's easy to become overwhelmed by the scope of the thing, or mired down in the small details. The first important tool for management a project is the simple "Project Plan." Before you take another step, you must have a Project Plan that includes the following six elements:

1) Management Goals
Define the opportunity to be seized or problem to be solved. Write your goals using the SMART method: Are your goals Specific, Measurable, Achievable, Realistic, and Time-bound? Be sure to clearly identify all your stakeholders' needs and expectations (i.e. customers, employees, etc.)

Examples:

Launch XYZ product by [date] to the [ABC] market segment.

Create and deploy web-based XYZ product training to all sales representatives by [date]

Create a web-based confidential customer satisfaction survey that is accessible on all major web-browsers by [date.]

2) Management Deliverables
Create a list of things (items, features, services, etc.) the project needs to deliver to meet the goals. Specify how and when each deliverable must be achieved. Assess whether each deliverable is absolutely necessary to achieve your project goals.

Examples:

Product Features and Benefits Matrix: Marketing team will develop matrix during the Design phase

Competitive Analysis: Marketing team will conduct a through competitive analysis during the Research phase

Web-survey: IT department will perform quality control check during the Test phase.

3) Management Tasks and Schedule
Identify the specific tasks required, estimate the time required to complete, and who will carry out each task. Be sure to include your project team in estimating the work effort required to complete each task.

Examples:

Conduct Competitive Analysis: 80 Hours, Erica Gonzalez, [Start Date], [Due Date]

Design Survey Web-form: 20 Hours, Sally Jones, [Start Date], [Due Date]

Test Web Survey: 20 Hours, Michael Smith, [Start Date], [Due Date]

4) Management Resources
Define the roles and responsibilities of the individuals on your team.

Examples:

Delores Chang, Project Management, Develop and lead project and project team.

Erica Gonzalez, Marketing Management, Marketing liaison and subject matter expert

Bill Johnson, Sales Director, Project stakeholder and Sales Department liaison

5) Management Reporting
Define how you will report and track your progress and establish a mechanism to ensure your team is aware of all key milestones and work planned.

Examples:

Project Timeline and Schedule to be updated weekly and made available to team on Mondays via company intranet.

Sub-team Status Reports prepared and reviewed with project team during weekly team conference calls.

Budget Report prepared and reviewed with CFO monthly.

6) Management Risks
Identify the risks that may impact your project and how you plan to deal with them.

Examples:

Customer firewall prevents access to web survey: Risk Level Medium
Increase testing phase to include testing various firewall programs.

Sales Managements may "skip" web-based product training: Risk Level Low
Develop enrollment and training completion reports and submit to Sales Director.

Competitor releases comparable product: Risk Level Medium
Develop additional value-add features

A project Management plan like the one outlined here is one of the many simple project management tools and techniques available. Using this project plan will help ensure your project is completed on time and that it meets the goals initially laid out.

Frank Scarpaci: link

Subject: Management Training

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