Our Management Training Workshops

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems workshops. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training workshops please contact us.

As a part of our management training workshops, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training Tips:
What is Accountability?

One of the most elusive concepts in management is accountability. In management roles, accountability is the acknowledgment and assumption of responsibility for actions within the scope of a role or position, encompassing the obligation to report, and be answerable for resulting consequences.

So what does this really mean? Senior management cannot delegate responsibility, they can only delegate authority to a subordinate and then hold that subordinate accountable for due performance.

One of the biggest mistakes management can make is to continuously frustrate their employees by not holding them accountable. Believe it or not, it can frustrate your employees as much as it does you. Accountability is the key to achieving results and helping identify the opportunities in your organization. Management holding employees accountable helps them to know the satisfaction of achieving a goal and performing to a standard.

There are five basic requirements for creating accountability. Management needs to ensure that there are:

- Understood Goals - the subordinate must understand what the they and their team are trying to achieve;

- Buy in - subordinates must believe in the goal and be a part of the success;

- Benchmarks and a Quantifiable Result - subordinates need milestones and a result that can be measured;

- Two-way Feedback - feedback between the management and employees - from supervisor to the subordinate and from the subordinate to the supervisor;

- Evaluation - once a goal is accomplished, celebrate the success. Conversely, do not shy away from criticism if performance falls short.

To be successful, management must also hold itself accountable to following through. One of the biggest failures is to start the accountability process and not follow through with it. This causes the subordinate to lose respect for the management process and to question the supervisor's commitment, which can undermine the entire organization.

Once accountability becomes a part of your management style, you will see improved results and more satisfied employees.

Michael D. Anderson: http://trainmetobeaceo.blogspot.com/

Subject: Management

More Management Training Tips