Our Management Training Classes

By introducing our Management Training classes to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems classes. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training classes, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training Tips:
Ten Steps to Better Project Management Staff Meetings

Would you describe your project management staff meetings as important, productive, critical? Or, are they boring, pointless, ineffective, frustrating? Most people, unfortunately, see their staff meetings as an exercise in frustration. Few decisions are made, arguments go unresolved, people are unprepared, they last too long etc. Here are ten things you can do that will make your project management staff meetings interesting and productive.

1. Make sure you have the right project management people there. If the agenda includes an issue where information will be needed to make a good decision, invite persons to attend who have the information. Don't be held hostage by the usual invite list.

2. Give at least a week's notice and prepare a written agenda. This allows project management attendees to prepare, clear their schedule and arrive on time.

3. Begin the project management meeting on time. Plan the agenda so that the initial topics are less consequential than others. That way, latecomers will not miss the most important discussions. At the same time, you are not wasting the time of those that arrive and you send a message that use of time is important and the meeting will start at the planned time regardless of whom is there.

4. Encourage full participation. Make sure that everyone participates and shares an opinion, especially on difficult issues. Some participants may need more encouragement to participate than others and the group may need to spend some time simply getting to know each other and becoming more comfortable. In order to get buy-in on decisions from everyone, broad-based input is needed.

5. Allow sufficient time for discussion. Make sure that all options are fully explored. Delaying a decision is preferable to making a decision based on an incomplete review of the options. Rushed decisions lack staying power.

6. Obtain consensus before voting. Making good decisions that meeting participants will commit to, is not about the rule of the majority. It's about finding the decision that is best for the entire organization.

7. Stay on the subject and adjourn on time. Be prepared however to make adjustments. Strict time limits sometimes yield rushed decisions. Sometimes new information surfaces in the discussion which entirely re-focuses the issue. All of this means that a leader may have to change the agenda "on the fly" so to speak.

8. Have ground rules. Be clear about the p project management rocedures that the group will follow. Expectations about: how disagreement will be expressed; about staying on the topic; about cell phone use during the meeting; about starting on time etc.

9. Keep and distribute minutes. Within 48 hours of the project management meeting's conclusion a summary of the meeting decisions should be distributed along with a list of follow-up actions to be taken, by whom and by when.

10. Allocate time to evaluate the meeting performance. Periodically, participants in all s project management taff meetings should step back from organizational business to reflect on whether or not the staff meeting is meeting it's objectives. This is the time to review and modify ground rules, to set out new objectives which challenge the group to work together more collaboratively.

Project management staff meetings can be a big help in moving an organization forward. Boring, pointless meetings can be avoided. Making them productive and interesting happens when participants work together closely, and are comfortable with each other. Good meetings don't happen automatically however. The leader and participants must make sure that their meeting procedures and expectations allow the objectives to be met.

Source: http://www.workforceperformancegroup.com

Subject: Project Management

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