Our Management Training Classes

By introducing our Management Training classes to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems classes. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training classes, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training Tips:
Delegation - What is the Role of a Manager?

Frequently, many project managers find themselves firefighting, struggling to get the job done. They are unable to devote sufficient time to long-term planning, creating a company or departmental vision, surveying alternatives, reviewing the competition, and developing new products. Most importantly, they are unable to devote enough time to developing their people.

Some project managers are reluctant to delegate or entrust tasks because they fear someone else will do a better job and this could lose them credibility. Project management that does not delegate tends to stock pile their knowledge as a form of justification of their position and importance. They are poor at sharing skills as they have a need to feel indispensible. It is important to be aware that being successful does not mean having to be the best at everything but knowing when to involve the right peoples' skills and knowledge.

Telling or dictating can be perceived as the quick and easy solution. It can give project management a feeling of being in control. This is however, a misleading notion. The project management's style may upset and de-motivate the staff but they don't have the nerve to show it or offer feedback. The outcome is that they are compliant in his presence but may behave with resentment and poor performance when his back is turned. He is anything but in control!

There is another problem when project management tells or dictates and that is one of 'recall'. Simply, we do not remember very well something we are told or do not experience firsthand. How often have you been a passenger in a car and not been able to recall the route when asked, simply because you were not actively involved in the options and decisions taken?

Project management has to repeatedly provide instructions simply because the employee has not been involved in identifying options, potential obstacles and the selection of the most appropriate course of action. This is a vicious circle that needs to be replaced if productivity and motivation is to be achieved.

Delegation should not be considered as avoiding responsibility by project management but as giving a task the time and effort it deserves. Project management that adopts a coaching style knows that entrusting clearly defined tasks to employees helps to build, not only skill levels but also motivation, commitment and pride. Having the responsibility to deliver a task with the correct and fitting level of support engenders a real sense of purpose in the person or team nominated to deliver. It is important to remember however, that delegation is not abdication; it is the project management’s responsibility to check periodically that all is well and to provide support as appropriate.

Delegation demonstrates to employees that project management trusts and values the others abilities and helps build confidence and strengthens teams. It is important to establish clearly at the outset what is needed from the person or team, then step back and allow them to get with it.

It is an undeniable fact that growing people is enlightened self interest rather than some idealism that offers little added value. Empowering and enabling employees to take on interesting and challenging tasks not only ensures project management can get on with more strategic function but promotes job satisfaction and with that commitment and loyalty. This helps ensure that the skills base is maintained and developed reducing the exposure to the company of losing its life blood - committed, knowledgeable and skilled employees.

If project management delegates using the principles of coaching, they will get the job done to a higher standard and develop his people simultaneously, that is the role we want project managers to fulfill.

If you want to stop fire fighting and manage the strategic direction of your sales resource it's time to change what you are doing and invest in performance development for your team and start to experience the business benefits that are achievable when training and coaching are combined. 

Source: http://www.topperformancecoaching.co.uk

Subject: Project Management

More Management Training Tips