Our Management Training Workshops

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems workshops. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training workshops please contact us.

As a part of our management training workshops, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training Tips:
Can Being a "Nice Manager" Cost You?

Management Training: When Niceness Goes Wrong

The right manager - one with proper management training, who supports and inspires his or her staff - can increase productivity, not just for the department, but for the company as a whole. Recently, though, I heard about a company in turmoil because one of the managers just wanted to be NICE.

A little background: A local company found itself purchased by a national company. The office staff at the local level grew. Manager A, who used to oversee just a few employees, now manages more than 20 people. Six months after the acquisition and this change in the manager's responsibilities, the department is in chaos.

Several of the staff regularly arrive late and leave early. Some call in sick far too often - and have been seen out and about when they're supposedly ill. Meanwhile, the employees who do their jobs well have raised their concerns to Manager A, who promises to speak to the office "delinquents" - but he never does.

Management Training: The Niceness Problem

The problem is that Manager A dislikes confrontation, regardless of the issue.

The result is that the department's top producers are ready to quit. They're frustrated, overworked and feel they have no support. Employee motivation is at a record low.

What is happening? This response is predictable for a personality type that likes being a GREAT supporter but backs away from even the appearance of conflict. He wants to avoid upsetting anyone. He is, however, upsetting his most valuable staff members because they think he's protecting the slackers.

Management Training: How Not To Be Nice

Nobody really plans to cause problems. If you are a manager, consider following some simple steps to motivate your staff:

1. Describe each position's duties and responsibilities and set clear and reasonable expectations about performance. Each employee should know not just WHAT the job entails but HOW to accomplish it.

2. Create written guidelines for timeliness, appearance and personal responsibility - and enforce them immediately.

3. Reward your top performers with support, written and verbal compliments, and bonuses.

4. Deal with infractions and unwanted behaviors AT ONCE, whether deliberate or accidental. Allowing such behavior to go unchecked has a negative impact on the motivation of others.

5. Design your department's or company's "Rules of the Game". These guidelines will help create win-win relationships and establish a healthy work environment. For example: "Never gossip. Take the problem directly to the person who can solve it."

6. Managers have personalities and behavior patterns, and so do their teams. Understanding these patterns leads to success.

Management Training: The Solution

Sadly, company in this article is in deep trouble. Their most valuable staff members are so demotivated, they will probably quit as soon as they find other jobs.

ONE poorly trained manager will likely cost this company millions in lost profits - something upper management could have avoided with relatively low-cost systems and management training.

Carole Hodges: http://www.FindingTheSource.com/

Subject: Management Training

More Management Training Tips