Management Seminars:

 

Our Management Training Workshops

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems workshops. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training workshops please contact us.

As a part of our management training workshops, Managers and Supervisors will learn how to:

  • Minimize the chance of miscommunication by understanding what people are really saying, and why
  • Deal with difficult people, manage tense situations, and resolve conflict
  • Make use of proven active listening skills to improve your ability to gain helpful information
  • Be able to facilitate, guide, and close discussions in one-on-one or group settings
  • Improve understanding and communication by giving and receiving good feedback
  • Use ideas submitted by a member of the team without causing other members to be defensive
  • Develop a comprehensive team building strategy that improves productivity of the whole team
  • Emphasize the value of working toward common goals without devaluing individual accomplishment
  • Define and set up a method to track staff activities
  • Be able to manage time and work assignments effectively
  • Conduct team meetings that capture and hold the audience’s attention
  • Interview and hire the right person for the right job
  • Save time and work more effectively through the use of a clear time management plan
  • Understand and comply with proper hiring and managing requirements
  • Communicate effectively with both superiors, peers and subordinates
  • Become effective coaches for their work team
  • Conduct accurate and difficult performance appraisals

 

Sales Management Training Tips:
Unlock Manager Strangle-hold to Engage Employees

The secret to increasing employee engagement could lay in stripping back the layers of military-like sales management structures in organizations and replacing them with a democratization of the workforce, says a leading Welsh academic.

Paul Thomas of the University of Glamorgan believes that many companies are held back by out-dated hierarchal models of sales management based on the military. Stripping out a few layers and working as a democracy across employees could help boost engagement and productivity, he says.

Staffs need to be trusted and empowered, he says. The old models of sales management are becoming increasingly moribund and those firms adapting to the new environment will find greater success. He has already seen the results for himself in the companies he works for and stresses the results come from staff thinking for themselves.
But to do this, sales managers need to relinquish control. "It takes courage for someone in a sales management position to do that," he says. However, most sales managers do not have true control, he points out. The real, tangible control lies with staff.

"It's altruism, they are giving away power and status and control – not that they had that in the first place. So, if they are not in control, what are they there for?"

Well, it is certainly not to help staff feel engaged, it appears. A recent survey from the consultancy Hay suggested that two-thirds of sales managers actively create negative working environments that leave employees feeling resentful and frustrated.

Overly rigid sales management structures, processes and procedures were more often than not preventing employees from exercising initiative, while at the same time creating obstacles to problem-solving, the survey found.
Half of workers believed they did not have the authority to make decisions crucial to their jobs, with the same proportion complaining of being discouraged from participating in decisions that directly affected their work.

Source: http://www.management-issues.com/2009/8/19/research/unlock-manager-strangle-hold-to-engage-employees.asp

Subject: Sales Management

More Management Training Tips

Sales Management Training Tips:
Unlock Manager Strangle-hold to Engage Employees

 
 

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