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Our Management Training
Classes
By introducing our
Management
Training classes to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems
classes. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.
For more information on our
management training classes please
contact us.
As a part of our management training classes, Managers and Supervisors
will learn how to:
- Minimize the chance of miscommunication by understanding what
people are really saying, and why
- Deal with difficult people, manage tense situations, and resolve
conflict
- Make use of proven active listening skills to improve your
ability to gain helpful information
- Be able to facilitate, guide, and close discussions in
one-on-one or group settings
- Improve understanding and communication by giving and receiving
good feedback
- Use ideas submitted by a member of the team without causing
other members to be defensive
- Develop a comprehensive team building strategy that improves
productivity of the whole team
- Emphasize the value of working toward common goals without
devaluing individual accomplishment
- Define and set up a method to track staff activities
- Be able to manage time and work assignments effectively
- Conduct team meetings that capture and hold the audience’s
attention
- Interview and hire the right person for the right job
- Save time and work more effectively through the use of a clear
time management plan
- Understand and comply with proper hiring and managing
requirements
- Communicate effectively with both superiors, peers and
subordinates
- Become effective coaches for their work team
- Conduct accurate and difficult performance appraisals
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Sales Management Training Tips:
Three Effective Management Styles
Being an effective sales manager means knowing when to use the
right sales management style. Some styles, for instance, are more
people-oriented, while others tend to focus on a project or product.
The sales management style you select will depend on your people’s
skills and knowledge, available resources (like time and money),
desired results, and, of course, the task before you.
Your job is to select the sales management style that works best for
any given situation. Managing without a specific style geared to a
specific set of circumstances can slow you down and even lead to
costly mistakes.
Get your people to do their best work by using one or more of the
following effective sales management styles:
1. Participatory Style
Here, it is critical to give each employee an entire task to
complete. If that's not possible, make sure the individual knows and
understands his or her part as it relates to the project or task.
When people on your team know where they fit in the big picture,
they're more likely to be motivated to complete the task.
Take the time to explain the details and why their role is
important. Get their input on the task and its significance. This
will give them a sense of value, and hopefully, encourage them to
take ownership of their piece of the project. Do your best to make
sure your employees understand the tasks. Ask questions that might
seem obvious; the asking alone will reinforce an employee’s
understanding of the work.
If your tasks are divided among groups, coordinate each group’s
contribution so that everyone knows where and how they fit in. Make
a concerted effort to minimize obstacles and difficulties that
arise. Let people know that you’re happy to clear their paths so
when a problem does arise, you are informed in a timely manner.
Reward not only jobs well done, but motivation as well. This will
maintain the momentum and let people know that you have faith in
their efforts.
2. Directing Style
Sometimes a situation will call for a direct style of sales
management. Perhaps a tight deadline looms, or the project involves
numerous employees and requires a top-down sales management
approach. Here, a manager answers five questions for the employees:
What? Where? How? Why? and When? Let them know what they need to do,
how they’re going to do it, and when they must be finished.
This style may seem cold and impersonal, but you still have an
opportunity to be a motivating and accessible manager. For example,
when you assign roles and responsibilities, provide helpful tips or
share experiences you encountered with a similar project.
With this style, don’t be afraid to set specific standards and
expectations. Your communication, therefore, must be
detail-oriented, unambiguous, and free of buzzwords and jargon. You
also need to set clear, short-term goals like, “Your goal is to
complete three reports a day.”
In addition, be willing and able to make decisions quickly. Midway
through a task, for example, you may direct someone to switch from
doing one thing to another. Let your people know from the outset
that this may occur; it will help them transition more smoothly.
Make sure, as well, to reward and recognize jobs well done.
3. Teamwork Style
If you want to expedite a project and optimize a process for
completing that project, managing by teamwork is the way to go. When
you motivate people to pool their knowledge, the results may exceed
your expectations. Often, teams can tackle problems more quickly
than what you can accomplish on your own. The give-and-take can
create a process that you can replicate in other projects.
Remember that successful teamwork depends on coordinated efforts
among the staff, as well as solid communication skills. Reports must
be clear and concise. Presentations must convey information that
leaves nothing unanswered. Understanding logistics is critical, too.
Probably most important, however, is your willingness to credit the
team for its success and independence, rather than your savvy sales
management skills.
Indeed, when you get around to employee evaluations, remember to
recognize those who were able to collaborate and maintain a team
spirit, especially under pressure.
Source:
http://www.allbusiness.com/human-resources/workforce-management/11438-1.html
Subject: Sales Management
More Management Training Tips
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Sales Management Training Tips:
Three Effective Management Styles
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