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Our Management Training
Courses
By introducing our
Management
Training courses to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems
courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.
For more information on our
management training courses please
contact us.
As a part of our management training courses, Managers and Supervisors
will learn how to:
- Minimize the chance of miscommunication by understanding what
people are really saying, and why
- Deal with difficult people, manage tense situations, and resolve
conflict
- Make use of proven active listening skills to improve your
ability to gain helpful information
- Be able to facilitate, guide, and close discussions in
one-on-one or group settings
- Improve understanding and communication by giving and receiving
good feedback
- Use ideas submitted by a member of the team without causing
other members to be defensive
- Develop a comprehensive team building strategy that improves
productivity of the whole team
- Emphasize the value of working toward common goals without
devaluing individual accomplishment
- Define and set up a method to track staff activities
- Be able to manage time and work assignments effectively
- Conduct team meetings that capture and hold the audience’s
attention
- Interview and hire the right person for the right job
- Save time and work more effectively through the use of a clear
time management plan
- Understand and comply with proper hiring and managing
requirements
- Communicate effectively with both superiors, peers and
subordinates
- Become effective coaches for their work team
- Conduct accurate and difficult performance appraisals
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Change Management Training Tips:
Prepare for post-recession musical chairs
The recovery may be tentative at best for now, but organizations
can expect to be on the receiving end of a resumé "tsunami" as soon
as disgruntled workers see signs that the turnaround has arrived.
It's happened before and in all likelihood it'll happen again. Once
workers stop feeling afraid to move and, having spent the past 18
months treading water in the safety of their current job, the
challenge for change management is going to be twofold: stopping
your best people disappearing as well as integrating a sudden influx
of new talent.
According to studies on both sides of the Atlantic this week, this
recession is unlikely to be different to previous downturns in that,
as soon as workers feel confident enough to stick their toes back
into the jobs' market, all their pent-up frustration at having to
stay where they were during the recession will lead to a massive
game of musical chairs.
And for change management still struggling to deal with the demands
of the economic downturn, this is likely to be an extra headache
just when they don't need it.
U.S research by consultancy firm Deloitte has argued that, while for
now headcount reductions and cutbacks remain the most prevalent
concern, savvy change management and HR executives are increasingly
girding themselves for the recruitment shuffle around that
traditionally comes after a downturn.
"Once the recovery begins to take hold, business executives and
talent leaders can expect a 'resume tsunami' as voluntary turnover
rises with leaders and workers with critical skills seeking new
opportunities," said Jeff Schwartz, principal at the firm.
"The depth and quality of retention planning today will likely
separate the talent winners from the talent losers tomorrow," he
added.
At the same time, a survey by the UK HR organization the Chartered
Institute of Personnel and Development has found that concerns about
job security and the stark reality of fewer opportunities are
forcing employees to stay put in their current jobs whether they
want to or not.
The CIPD poll of more than 3,000 employees has found that three
quarters had no plans to change employers in the foreseeable future,
with two thirds citing difficulties in the current market.
But asked whether, in an ideal world, they would want to change jobs
within the next year, more than a third said they were consider
doing so, with a quarter of these keen either to work in a different
sector or change their career direction altogether.
The Deloitte study is the third in a series of studies called
Managing Talent in a Turbulent Economy: Clearing the hurdles to
recovery that is tracking the way global business leaders are
shifting their talent priorities and strategies and how they are
planning for economic recovery.
Key change management findings included the belief that the worst
may finally be behind us. For the first time in the study the number
of surveyed executives who said the worst was yet to come had
declined, from 32 per cent in March to 18 per cent in May.
At the same time, those who believed the worst was behind them had
doubled to 16 per cent from eight per cent in March and six per cent
in January.
But alongside this there was a growing fear of voluntary turnover.
Nearly two-thirds of those polled were highly or very highly
concerned about losing high-potential talent in the year after the
recession ended.
On top of this, cutting costs remained the top change management
strategic priority, with more than half of the executives ranking
cutting and managing costs as their top current strategic issue.
And, despite the fear of growing staff turnover, we are not yet out
of the woods when it comes to layoffs, either.
When asked to rank their current talent priorities, more than four
out of 10 of the executives surveyed in May put reducing employee
headcount at the top of the list, slightly higher than in both March
(39 per cent) and January (38 per cent).
Nevertheless nearly half also said their companies planned to
recruit more critical talent to manage the current economic
environment, significant jump since on 34 per cent recorded in
March, said Deloitte.
Generation Y (under age 30) workers were considered most likely to
be on the move, with nearly two thirds of executives predicting an
increase or a significant increase in turnover among this group.
This was followed by Generation X (ages 30-44) at 46 per cent, with
only one in four expecting to see an increase in departures by Baby
Boomers (ages 45-64) or veterans (over age 65).
The CIPD poll, meanwhile, identified workers in banking and finance
and construction as being the most likely to want to change their
jobs in the next year.
But redundancy-hit private sector employees in general were more
likely to consider changing sectors, with a quarter indicating this
intention, against just under a fifth in the public and voluntary
sectors respectively.
Of those looking for a job in a different sector from their current
job, the most popular options appeared to be the public and
voluntary sectors, with nearly a third looking for move in
community, social and personal services activities and a fifth
wanting to move into education.
Claire McCartney, talent and resourcing adviser at the CIPD, said:
"What is striking is the high proportion of people wanting to change
sector or even change their line of work altogether. Concerns over
job security and finding new work are prompting people to re-think
their career aspirations and ambitions. This will also have a big
impact on change management trends in the labor market.
"It's clear from this quarter's findings that the poor state of the
labor market is acting like a dam holding back the normal flow of
talent. Once job opportunities increase, however, dissatisfied
employees will vote with their feet and leave, making it important
for employers not to take the loyalty of their people for granted,"
she added.
"Employers need to be careful to avoid complacency. The recession
may keep your best people with you for now, but you need to take the
time to focus on building employee engagement by providing employees
with clarity around career paths and setting work that is meaningful
to them, if you want them to stay put when better times return," she
continued.
The change management challenge of retaining high-potential
employees both now and on the other side of the recession was
highlighted by Sirota Survey Intelligence last month.
It argued that firms that fell into the trap of seeing employees as
costs to be controlled rather than assets to nurtured could end up
with a rude shock when things did finally properly pick up.
And in May research from The Conference Board highlighted the need
for change managers not to end up with a situation come the upturn
where the only people they have left are precisely those they
wouldn't have minded too much losing anyway.
Over-zealous layoffs and poor change management and communication
during the difficult times could easily lead to a mass exodus of
your best talent, which will normally always be in demand, meaning
firms risked emerging blinking into the economic sunlight shorn of
their best talent and unable to maximize the opportunities created
by the better climate.
Source:
http://www.management-issues.com/2009/7/28/research/prepare-for-post-recession-musical-chairs.asp
Subject: Change Management
More Management Training Tips
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Change Management Training Tips:
Prepare for post-recession musical chairs
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