Management Training Seminars

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

• Minimize the chance of miscommunication by understanding what people are really saying, and why
• Deal with difficult people, manage tense situations, and resolve conflict
• Make use of proven active listening skills to improve your ability to gain helpful information
• Be able to facilitate, guide, and close discussions in one-on-one or group settings
• Improve understanding and communication by giving and receiving good feedback
• Use ideas submitted by a member of the team without causing other members to be defensive
• Develop a comprehensive team building strategy that improves productivity of the whole team
• Emphasize the value of working toward common goals without devaluing individual accomplishment
• Define and set up a method to track staff activities
• Be able to manage time and work assignments effectively
• Conduct team meetings that capture and hold the audience’s attention
• Interview and hire the right person for the right job
• Save time and work more effectively through the use of a clear time management plan
• Understand and comply with proper hiring and managing requirements
• Communicate effectively with both superiors, peers and subordinates
• Become effective coaches for their work team
• Conduct accurate and difficult performance appraisals

 

Management Training Tips:
Leadership Development and Talent Management - Productive Performance is the Goal

The goal of all business management leadership development and talent management is to develop people so they are consistently showing productive performance.

The business management formula for getting top performance is P = MC3(cubed)

Productive Business Management Performance is having the competence and motivation to consistently achieve maximum outcomes, in minimum time, with "just-right" efforts, that results in maximum time to enjoy life.

P = M x C x C x C which means:

Productive performance is a function of Motivation x Competence x Congratulations x Cash.

Motivation -- is the ability and willingness to keep going in spite of set-backs.

Motivation is measured by 3 criteria:

1. Interest -- does the person show active interest in engaging in the task?
2. Willingness to take calculated risks
3. Ability and willingness to take responsibility

The 3 Motivation Levels:

High Motivation Level = Exceeds Business Management Expectations (gets engaged with doing the task, asks questions; tries new, better ways of doing things; consistently meets deadlines) on this specific goal/task = M2

Moderate Motivation Level = Meets Business Management Expectations (exhibits interest off & on; becomes hesitant & loses confidence; sometimes does not complete task on time) on this specific goal/task = M1

Low Motivation Level = Does Not Meet Business Management Expectations (is indifferent to the task, gives up easily; doesn't try out new ways of doing things; often does not complete task on time) on this specific goal/task = M0

Competence -- is the ability to carry out a specific task or goal to CONSISTENTLY produce the desired result.

Competence is task/goal specific - not universal. A person can be highly competent at programming but not very competent at business management.

Competence is made up of 4 criteria:

1. Technical skills
2. Emotional Intelligence (Self-Awareness, Self-Management, Empathy, Social Skills, Leader Assertiveness),
3. Job knowledge
4. How to collaborate with other people in the company.

The 3 Levels of Business Management Competence:

High Competence - Has all 4 skills to do the task/job well, requires little to no supervision. (Is well trained, technically; listens well; has a good grasp on how to do the task at hand; plays well with others) = C2

Moderate/Some Competence - Has some of the 4 skills, does well most of the time, and needs some supervision. (is well trained, technically; sometimes does not listen & so makes mistakes; sometimes does not understand the task; can get into conflict with others) = C1

Low Competence - Lacks skills needed to do task/job well. Needs close supervision to help the person or team develop the skills = C0

Congratulations - are about letting people know when they've done a good job. Congratulations also means leaders/managers give people the feedback they need to correct mistakes and improve on their productive performance.

Cash - people need to be paid an appropriate amount of money for the work they do. Preferably people get paid for productive performance, not time on the job.  

Source: http://subject2change.ca/blog/

Business Management

More Management Training Tips