Management Seminars:

 

Our Management Training Classes

By introducing our Management Training classes to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems classes. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training classes, Managers and Supervisors will learn how to:

  • Minimize the chance of miscommunication by understanding what people are really saying, and why
  • Deal with difficult people, manage tense situations, and resolve conflict
  • Make use of proven active listening skills to improve your ability to gain helpful information
  • Be able to facilitate, guide, and close discussions in one-on-one or group settings
  • Improve understanding and communication by giving and receiving good feedback
  • Use ideas submitted by a member of the team without causing other members to be defensive
  • Develop a comprehensive team building strategy that improves productivity of the whole team
  • Emphasize the value of working toward common goals without devaluing individual accomplishment
  • Define and set up a method to track staff activities
  • Be able to manage time and work assignments effectively
  • Conduct team meetings that capture and hold the audience’s attention
  • Interview and hire the right person for the right job
  • Save time and work more effectively through the use of a clear time management plan
  • Understand and comply with proper hiring and managing requirements
  • Communicate effectively with both superiors, peers and subordinates
  • Become effective coaches for their work team
  • Conduct accurate and difficult performance appraisals

 

Management Training Tips:
Conflict at work costs employers 450 days management time every year

Managing conflict at work, including disciplinary and grievance cases and preparing for employment tribunals, costs the average employer nearly 450 days of management training and time every year - equivalent to the time of two managers full time. These are the findings of new research the Chartered Institute of Personnel and Development. Survey responses were received from nearly 1,200 employers working in organisations employing a combined total of nearly 4 million employees.

The figure of 447.9 days of management time does not take into account the significant associated costs of mismanaged conflict at work, including lost productivity, sickness absence, management training and higher than expected turnover of employees.

The survey is published on the eve of new Dispute Resolution Regulations that will mean that all employers and employees must follow a minimum three-step disciplinary and grievance procedure in the event of a workplace dispute. The research reveals that employers are optimistic that the new management training regulations, which came into force on the 1st October, will help reduce the burden on the employment tribunal system.

40% of respondents believe the new management training regulations will reduce the number of employment tribunals. However, employers are fairly evenly split on whether the new regulations will make tribunal hearings more (13%) or less (15%) complex.

Imogen Haslam, CIPD professional adviser and co-author of the report, said: "Conflict costs employers hundreds of hours of management training and time each year. It is encouraging that employers think the new regulations will cut the number of employment tribunals. However, our survey shows that employers need to invest more in resolving disputes at the earliest possible stage before they can escalate and become subject to formal disciplinary and grievance procedures."

The survey shows that employers need to improve the way that they manage conflict in the workplace and reveals the huge extra workload for management training created by such disputes.

* Employers report a net 5% increase in employment applications in the last 12 months.

* Employers have to manage on average 30 formal disciplinary cases a year and nine grievance cases.
* Respondents report that disciplinary and grievance cases take up 10.5 days in management, HR staff and in-house lawyers time per case.

* Preparing for a tribunal hearing takes up 12.8 days in human resource, line management and in-house lawyers time.

Source: http://www.allbusiness.com/professional-scientific/management-consulting/1023994-1.html

Subject: Management

More Management Training Tips

Management Training Tips:
Conflict at work costs employers 450 days management time every year

 
 

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