Management Training Tips:
Change Management - Management Practices That Spell Doom
Well-intentioned but misguided change managers are sinking their employers
because they don't understand the science of human behavior.
With executives under fire for driving their companies into the ground—and
taking the economy with them—it's time for a change management shift that
focuses on the root of all booms and busts: individual behavior. Many
time-honored change management practices, such as layoffs, yearend bonuses, and
automatic pay raises, actually reward employees' bad habits and punish good
behavior, often with devastating results.
These change management practices stem from theories of performance that have
little to do with the science of learning. As such, they result in many mistakes
initiated by senior leadership at great cost. They're endorsed for the best of
reasons but fail to lead to the desired result.
So why do so many organizations continue to embrace faulty change management
practices? My 30 years of experience with Corporate America have led me to
believe most business leaders are trained in the math of balance sheets, not the
science of human behavior. They don't understand that you can't change
organizational behavior without changing human behavior. Only when managers
understand the basic principles of behavioral science and apply them skillfully
will they realize the full potential of their employees and their organizations.
A Chance for Change
While change management in general is proving challenging today, there is a
silver lining to this current economic crisis: It provides a rare opportunity
for change managers to rethink and reform the way they run their organizations,
using an approach grounded in science and research rather than in dubious
habits. Businesses have been wasting time, funds, and resources on the same
tired approaches for years. This crisis can actually provide us with a chance to
start fresh and set in motion a sea change in the way we manage behavior and
performance.
Source: Aubrey C. Daniels
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Subject: Change Management
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